Skip to main content

AI Assistant

The Assistant is a text chat interface in Aida Platform for portfolio questions, comfort / energy / maintenance insight, and guided controller configuration — using the same intelligence domains as AI Agents.

What you can do​

  • Ask about energy usage, maintenance, alerts, devices, and playbooks in natural language
  • Scope the conversation to a site, optional building, and optional controller (for configure-style operations)
  • After a controller is selected, optionally narrow to floor, zone, or device group (Control Agent / operate context)
  • Issue punctual building control via the Control Agent when your role allows (lights, shades, setpoints, and similar)
  • Review proposals in chat and approve or reject them when your role allows applying changes to a controller

The Assistant is chat-based. There is no voice or microphone control in the platform Assistant.

For the same assistant over Webex Messaging spaces — including controller facility room binds and temporary guest control grants — see Webex Messaging Integration.

Open the Assistant​

  1. Go to Assistant in the sidebar (or open it from a site with the site already selected).
  2. Confirm site (and building / controller scope if needed) in the header.
  3. Type a question or use a suggestion chip to start.

Example prompts:

  • “What is my energy usage?”
  • “Any maintenance alerts?”
  • “Summarize comfort for this building.”

How it relates to Agents​

AssistantAgents
InteractionConversational chatGauges, evals, interventions, settings
Best forAd-hoc questions and guided opsOngoing monitoring and mode policy
DomainsPortfolio, comfort, energy, maintenance, controller configureEnergy, comfort, maintenance monitors

API access (optional)​

Integrators can call assistant capabilities with Platform API keys and the Platform MCP interface. Create keys under Settings → API Keys. See API Keys — Platform and MCP Server — Platform.

Licensing​

Assistant and agent intelligence that orchestrates or mutates building state typically require Pro (or an active Trial). See Licensing.

Next steps​