Create an account
Aida Platform is a hosted web application. Create an account in the browser — there is nothing to install for the platform itself.
Sign up
- Open the Aida Platform sign-in page and choose Sign Up (or go directly to
/signup). - Enter your first name, last name, email, and a password (minimum 12 characters).
- Submit the form. You are sent to Verify email.
Verify your email
- Check your inbox for a 6-digit verification code (or open the link in the email if it includes the code).
- Enter the code on the verification page. You can resend a code if needed (cooldown applies).
- After verification, go to Sign In and sign in with your email (or username) and password.
Sign in options
| Method | When to use |
|---|---|
| Email / password | Default for new accounts |
| Organization SSO | If your company uses enterprise SSO — use Sign in with your organization on the login page and enter your work email |
Optional multi-factor authentication (MFA) may be required for some roles or policies. Follow the on-screen prompt when challenged.
After you sign in
- If you already belong to a site, open Dashboard or Sites to continue.
- If you have no sites yet, an account manager or admin must create a site (or invite you). See Quick start.
- Install work for on-site hardware is covered under provision controller install in the quick start — that installs the controller, not the platform.
Password and profile
Use Settings to update your profile and change your password after you are signed in.
Next steps
- Quick start — Create a site, provision a controller, apply a license
- Sites and Buildings — How portfolio structure works in the platform